Confidential

Las Vegas , NV

Service Director

Confidential
Las Vegas, NV Full-time
Posted on August 28, 2019
Service Director

Local luxury dealership is seeking a strong, confident leader that will deliver results and grow our service department.

Our dealership is a top performer and award of excellence recipient. Must have fixed operations experience in automotive. Luxury experience/background is a plus.

Key areas of responsibility include:

  • Ability to operate the department at a profit according to dealership guidelines
  • Forecast goals and objectives and strives to meet them
  • Reviewing/monitoring shop performance trends
  • Drive Service Department profitability while controlling expenses
  • Monitoring shop production & quality assurance
  • Ensuring accountability from subordinate employees
  • Driving throughput goals
  • Incentivizing knowledge growth among our technicians
  • Providing training on administrative policies and procedures for all department personnel. Encouraging technicians to keep their skills up to date through periodic technical training on new systems and components offered by the automotive manufacturers
  • Full supervisory responsibility for all
  • Service Department employees, effectively hiring, training, managing the staff, maintaining high energy, productivity and morale Qualifications, Skills,

Experience:

  • Must have fixed operations experience in automotive 3+ years
  • Automotive Service Management or Service Advising experience preferred.
  • Must have strong communication skills to professionally interact with customers, employees and vendors.
  • ASE certifications given preference Proven ability to deliver successful results Strong problem-solving skills.
  • Must have strong written and verbal communication skill
  • Proficiency in the use of common mechanic shop tools
  • Time Management & Organizational Skills.
  • Microsoft Office knowledge (Word, Excel, PowerPoint, Outlook)
  • High School Diploma or higher
  • Must be authorized to work in the USA
  • Must be able to pass pre-employment testing to include background checks and drug test

Benefits:

  • Aggressive pay plan Medical, Dental, Vision, Life, Disability.
  • Paid Vacation & Holidays.

Provided by The Las Vegas Review Journal