Customer Service Position
Confidential
Las Vegas, NV
Full-time
Call Center / Customer Service
Posted on October 28, 2018
Customer Service Positions available now!
$11.50 per hour - $12.50 per hour.
Call (702) 953-9372 to Schedule an Interview or Fax your resume to (702) 212-4789.
Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status. We promote a drug-free work environment.
Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.